Job Details

Job description

Dear Sir & Ma’am,

Greetings from Tatwa Technologies LTD!! 

Please find below the Job description for Customer Care Executive at Tatwa.

Designation- Customer Care Executive

Job Responsibility-     Receiving customer calls & address their Query, Complaint & Request

                                    Out call to customer for banking product & service selling

 Basic Eligibility Criteria:

·          Academic Qualification - Minimum of 10 + 2/ Graduates/Post Graduates may also apply.

·          Candidates should have basic knowledge in computer. (Shortcut keys, toggling between windows and typing)

.          Candidates should have speak manageable Hindi.

·          Candidate should be able to read English and convey in their language.

·          Candidates should be flexible to work in rotational shifts. (Please note: late night shifts/over night shifts are not applicable for girls except during the training period, if required)

·          Age bar – 18 years to 30 years

·          Candidates need to provide all relevant documents related to academic qualification, Photo ID Proof, Age Proof etc.

Current Requirement Detail:

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**English comprehension ability and basic computer knowledge is required for all the above mentioned processes.

Training Stipend – INR 1500

  Other Benefits:

·         Incentive on performance .

·         Agent Annual Appraisal (performance & project based)

·        Can apply IJP for any other SLT level after 6 months

Process of interview –

·          HR Interview

·          Panel Round (Operations round)

·          Post successful documentation – we provide the LOI (Letter of Intent) to the candidates

+Address:

Plot No E52, TATWA Ave, Chandaka Industrial Estate,

Chandrasekharpur, Bhubaneswar, Odisha 751023

Interview Time: Monday to Saturday, 10:30 AM. to 3:30 PM.

The candidate need to appear for the interview in formal dress.

Disability Types

• Locomotor Disability