Job Details
BACKCUSTOMER CARE EXECUTIVE
ILEDS AUXILARY PVT LTD
0-6 Months Dehradun
- 19 day ago
- Openings: 20
- Job Applied: 9
Job description
nteract with customers to solve issues and questions about products, services, and policies
Maintain a positive and friendly tone with customers at all times
Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform
Listen to customer complaints and try to identify the cause of their problem to your best ability
Identify the appropriate response and strategy to solve customer issues as quickly as possible
Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary
Be able to manage large amounts of phone calls, chats, emails, and other communication
Disability Types
- Locomotor Disability
Role
BPO
Industry Type
BPO
Department
Communications
Employment Type
On Site
Role Category
BPO
Education
12
Key Skills
BPO Tele calling