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Job Details

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CUSTOMER CARE EXECUTIVE

ILEDS AUXILARY PVT LTD

0-6 Months Dehradun


  • 19 day ago
  • Openings: 20
  • Job Applied: 9
Job description

nteract with customers to solve issues and questions about products, services, and policies

Maintain a positive and friendly tone with customers at all times

Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally

Establish new customer accounts and record account information, like phone numbers or addresses, on your digital platform

Listen to customer complaints and try to identify the cause of their problem to your best ability

Identify the appropriate response and strategy to solve customer issues as quickly as possible

Relegate unique customer cases to supervisors or the appropriate department and provide context when necessary

Be able to manage large amounts of phone calls, chats, emails, and other communication

Disability Types
  • Locomotor Disability
Role

BPO

Industry Type

BPO

Department

Communications

Employment Type

On Site

Role Category

BPO

Education

12

Key Skills

BPO Tele calling